SaaS Implementation Discovery Template

Software implementation questionnaire: workflows, migration, roles, and security—with AI implementation briefs.

Template guide & FAQ
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Template guide

Overview

Don't let software sit on the shelf. Capture business processes, data migration needs, and adoption goals to ensure a successful SaaS implementation.

Who should use this template

  • SaaS implementation consultants
  • Customer success managers
  • IT teams

What this template covers

Process & Stack

  • Business processes
  • Current software stack
  • Workflow challenges

Implementation needs

  • Integration needs
  • Data migration requirements
  • User roles

Goals & Security

  • Security requirements
  • Adoption goals
  • Timeline

From responses to AI summary

FormGenyus is built for workflows where raw answers are long. Here is an illustrative example of how a summary differs from raw text (not from a live submission).

Sample raw response

Implementing Salesforce; migration from spreadsheets; 50 users; need Slack integration…

Implementation brief

  • Project: CRM modernization (Salesforce implementation)
  • Risk: Data quality from high-volume spreadsheet migration
  • Adoption: Slack-integrated workflow is the key training focus for 50 users

FAQ

Why is data migration hard?
It requires mapping old data formats to new ones—this intake helps you identify the format and volume early.