Legal

Terms of Service

Effective: March 15, 2026

These Terms govern your access to and use of FormGenyus. By using the Service you agree to these Terms, our Privacy Policy, and our Acceptable Use Policy.

1. Introduction

If you do not agree to these Terms, you must not use the Service.

2. Accounts

• - You must provide accurate and complete registration information.
• - You are responsible for maintaining the confidentiality of your account.
• - You are responsible for all activity under your account.

3. Acceptable Use

You must comply with our separate Acceptable Use Policy. Among other restrictions, you may not use FormGenyus for:

• - Illegal activity
• - Spam or abusive campaigns
• - Collecting sensitive data in ways that violate law or consent
• - Harmful, deceptive, or malicious content

4. User Content

You retain ownership of the data collected through your forms, including responses and uploaded files. You are responsible for ensuring your content and data collection practices comply with applicable laws and the rights of respondents.

5. AI Features

AI summaries are generated automatically and may not always be perfectly accurate. You should review outputs before relying on them for important business, clinical, legal, safety, or financial decisions. AI features are described further in our Privacy Policy.

6. Payments and Subscriptions

• - Paid plans are billed according to the subscription terms shown at checkout.
• - Subscription fees may renew automatically unless cancelled.
• - Refund eligibility is determined by our billing and refund policy.

7. Service Availability

We may update, change, or modify the Service at any time. We do not guarantee uninterrupted availability and may perform maintenance or upgrades as needed.

8. Termination

We may suspend or terminate accounts that violate these terms, misuse the Service, bypass limits, or create security or legal risks.